What types of payments do you accept?
Will you hold items while I make up my mind?
Do you offer storage?
Will you load items into my vehicle?
What arrangements do I need to make to pick up my items?
What is your return policy?
Can you deliver my items?

What types of payments do you accept?
We accept Master Card, Visa, Discover, Debit cards and Cash.  Personal checks will be accepted with proper ID and approval thru our national check verification system.

Business checks for any amount can only be accepted with proper ID and live bank verification. 

Back to Top

Will you hold items while I make up my mind?
There are no holds at Grandview Mercantile, due to the fact that almost everything that we have is "one of a kind". 

However, under certain circumstances, we can put an item on reserve for a short period of time if you need to measure or check with your interior designer. Please see an associate for details. 

Back to Top

Do you offer storage?
Yes, all SOLD items have three days of free storage.  All sold items are deemed the property of the purchaser at the point of purchase.  Grandview Mercantile and ReVue will not be held responsible for any damage incurred to items not removed from the store at the point of purchase.

If long term storage is needed, (over 3 days), we can provide you with a list of storage companies that can accommodate this need. 

Back to Top

Will you load items into my vehicle?
Your safety is very important to us so  we always recommend that you use a professional moving service.  We will be happy to provide you with a list of insured professional movers who specialize in small moves.

If you choose to move items yourself, please be advised that due to our insurance restrictions, our associates are not permitted to load items into your vehicle.  For your convenience, we will move your items to the front door or the back loading area, with the exception of fragile antiques, large items that require disassembly or items that weigh more than 50lbs.

Back to Top

What arrangements do I need to make to pick up my items?
  If you choose not to use the services of a professional mover, please note the following:

Please notify us at 614-421-5870 a minimum of 8 hours in advance of when you will be picking up your items.

When possible, we will bring your items to the front door or the back loading area; however, large items (over 50 lbs.) or pieces needing disassembly will not be moved.  When you arrive, there is a call box by the garage door to summon one of our associates. Please note that in some circumstances, at the discretion of management, large or fragile items will not be moved from their original display area.

Insurance regulations and liability issues do not allow us to place items in your car or truck. Please make sure that you bring enough help to enable you to load your vehicle safely.  We can provide a 4-wheel cart and/or skids for you to use in transporting your items from the loading area to your vehicle.

We cannot disassemble items, so be prepared with the right tools (i.e. packing blankets, bubble wrap, rope for tie down, etc.)

Back to Top

What is your return policy?
All sales are final and all items are sold "as is".  Please examine items carefully prior to purchase.  As we are selling antiques and previously owned merchandise, most items will exhibit some wear indicative of age.

Back to Top

Can you deliver my items?
We can provide you with a list of bonded and insured specialty moving companies that will give priority service to Grandview Mercantile and ReVue customers.
 

What types of payments do you accept?
Will you hold items while I make up my mind?
Do you offer storage?
Will you load items into my vehicle?
What arrangements do I need to make to pick up my items?
What is your return policy?
Can you deliver my items?

What types of payments do you accept?
We accept Master Card, Visa, Discover, Debit cards and Cash.  Personal checks will be accepted with proper ID and approval thru our national check verification system.

Business checks for any amount can only be accepted with proper ID and live bank verification. 

Back to Top

Will you hold items while I make up my mind?
There are no holds at Grandview Mercantile, due to the fact that almost everything that we have is "one of a kind". 

However, under certain circumstances, we can put an item on reserve for a short period of time if you need to measure or check with your interior designer. Please see an associate for details. 

Back to Top

Do you offer storage?
Yes, all SOLD items have three days of free storage.  All sold items are deemed the property of the purchaser at the point of purchase.  Grandview Mercantile and ReVue will not be held responsible for any damage incurred to items not removed from the store at the point of purchase.

If long term storage is needed, (over 3 days), we can provide you with a list of storage companies that can accommodate this need. 

Back to Top

Will you load items into my vehicle?
Your safety is very important to us so  we always recommend that you use a professional moving service.  We will be happy to provide you with a list of insured professional movers who specialize in small moves.

If you choose to move items yourself, please be advised that due to our insurance restrictions, our associates are not permitted to load items into your vehicle.  For your convenience, we will move your items to the front door or the back loading area, with the exception of fragile antiques, large items that require disassembly or items that weigh more than 50lbs.

Back to Top

What arrangements do I need to make to pick up my items?
  If you choose not to use the services of a professional mover, please note the following:

Please notify us at 614-421-5870 a minimum of 8 hours in advance of when you will be picking up your items.

When possible, we will bring your items to the front door or the back loading area; however, large items (over 50 lbs.) or pieces needing disassembly will not be moved.  When you arrive, there is a call box by the garage door to summon one of our associates. Please note that in some circumstances, at the discretion of management, large or fragile items will not be moved from their original display area.

Insurance regulations and liability issues do not allow us to place items in your car or truck. Please make sure that you bring enough help to enable you to load your vehicle safely.  We can provide a 4-wheel cart and/or skids for you to use in transporting your items from the loading area to your vehicle.

We cannot disassemble items, so be prepared with the right tools (i.e. packing blankets, bubble wrap, rope for tie down, etc.)

Back to Top

What is your return policy?
All sales are final and all items are sold "as is".  Please examine items carefully prior to purchase.  As we are selling antiques and previously owned merchandise, most items will exhibit some wear indicative of age.

Back to Top

Can you deliver my items?
We can provide you with a list of bonded and insured specialty moving companies that will give priority service to Grandview Mercantile and ReVue customers.